Q: How can you ensure the quality?
A: We carefully conduct 100% product testing before delivery to ensure every item meets our high standards.
Meanwhile, our Quality Control team will carefully inspect both the product quality and packaging, and prepare a detailed inspection report. Shipment will only proceed after the client has reviewed and approved the QC report.
Q: How about the after-sales service?
A: We offer a 12-month quality warranty. If you encounter any issues during use, please feel free to reach out to us anytime—we're here to assist you 24/7.
Q: Are samples available?
A: Absolutely! We'd be delighted to provide you with a sample or multiple samples for testing, so you can experience both our product quality and exceptional service firsthand.
Q: What are the payment terms?
A: Typically, we require a 30% deposit upfront and the remaining 70% payment prior to shipment.
Q: What is the delivery date?
A: For smaller orders, delivery usually takes around 10 working days after payment confirmation. For larger quantities, we'll need to verify the timeline based on your specific requirements.
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